FINTECH
SMS & RCS Solutions for Fintech
Delayed transaction confirmations, unclear market alerts, and subpar onboarding communications can diminish user trust.
With our SMS solutions and RCS messaging services, Fintech companies can assure users of transaction security, simplify user onboarding, and secured instant communication in a rapidly evolving sector. We also offer easy integration with your existing CRM via API for seamless notifications.
Benefits of SMS & RCS for Fintech
High Open and Response Rates
RCS and SMS messages are generally opened and read quickly, giving you a strong chance of capturing customer attention.
Fast and Direct Communication
Ideal for urgent use cases like safety alerts, these channels enable immediate contact with customers.
Cost Efficiency
Compared to other channels, RCS and SMS are cost-effective (for mass messaging).
Personalization and Targeting
Tailor messages to specific customer groups to increase relevance and effectiveness.
Increases Security
RCS and SMS support two-factor authentication and one-time passwords, helping secure transactions and sensitive interactions.
*Source: Podium | **Source: Forrester/Google
Applications for SMS & RCS for Fintech
Transaction Confirmations
Notify customers of transactions instantly.
Security Alerts
Notifications can quickly alert customers to suspicious activities and allow them to block their account or take action.
Appointment Reminders
Remind your customers of upcoming appointments or payments.
Two-Factor Authentication (2FA)
Increase the security of customer accounts by adding an additional verification step.
Marketing and Promotion
Use SMS and RCS to inform customers about new products, services, or offers.
Market Insights
Provide timely stock market or investment news.
New Customers
Simplify onboarding and product tutorials via SMS.
Features & Capabilities for Fintech
Cost-Effective Communication
SMS is cost-efficient than calls, emails, and other modes of communication.
Improved Engagement
Immediate and easy reply options improve response rates.
Reliable message delivery
SMS can be received on all mobile phones and does not require internet or Wi-Fi connections.
Personalization at Scale
With rich media (images, videos, carousels), RCS offers countless options for personalizing your messages.
Verified Sender Info
Verified senders increase trust and decrease spam and fraud.
End-to-End Encryption
RCS offers end-to-end encryption for all Android and iOS users (currently, there is no end-to-end encryption for iOS for cross-platform communications with Android, but Apple will introduce it in further updates).
App-Like Interactivity
Seamless and easy two-way messaging with buttons and different reply options maximize interactivity and user engagement.
Fraud Reduction
RCS can be used for secure authentication, such as password resets, transaction confirmations, and more.