Customer retention and sales are key – but both are lost when audiences are targeted poorly, campaigns are overlooked, delivery status or stock levels are unclear, and post-purchase engagement is lacking.
Achieve real-time customer communications, segmentation for targeted promotions, stock and delivery notifications, and efficient survey and feedback capabilities.
0x
higher engagement rate with SMS over email marketing for retailers*
1%
of consumers would opt into an SMS loyalty program if they were offered flash sales, deals or coupons in return**
Tailoring the Retail Communication Revolution
With targeted, timely SMS communication, iBASIS Business Messaging elevates sales, promotes engagement, and fosters customer loyalty.