RETAIL
Fashion a Superior Retail Messaging Experience
Customer retention and sales are key – but both are lost when audiences are targeted poorly, campaigns are overlooked, delivery status or stock levels are unclear, and post-purchase engagement is lacking.
Achieve real-time customer communications, segmentation for targeted promotions, stock and delivery notifications, and efficient survey and feedback capabilities.
higher engagement rate with SMS over email marketing for retailers*
of consumers would opt into an SMS loyalty program if they were offered flash sales, deals or coupons in return**
Tailoring the Retail Communication Revolution
With targeted, timely SMS communication, iBASIS Business Messaging elevates sales, promotes engagement, and fosters customer loyalty.
Solution Applications
Sale and Stock Alerts
Notify customers of ongoing promotions, flash sales, or stock availability.
Order Confirmations
Verify purchase details instantly.
Retail Deliveries
Keep customers updated about the status and whereabouts of their purchases.
Feedback Surveys
Collect customer feedback and review requests.
Loyalty Programs
Inform customers about special member offers.