HEALTHCARE
SMS & RCS Solutions for Doctors & Healthcare Facilities
Missed appointments, delayed test results, or medication reminders that are overlooked—these common problems can seriously compromise patient care. Additionally, many doctors and healthcare facilities face challenges around educating their patients on health practices and procedures.
SMS and RCS services provide the necessary support for efficient and timely appointment management, seamless educational and informational messaging campaigns, and secure platforms to ensure patient data privacy.
Ensure timely healthcare communication and data privacy, promoting better patient adherence and enhancing healthcare efficiency.
Benefits of SMS & RCS Reminders
Automation
Reduce administrative work by automating routine communications—once set up, appointment or medication reminders are sent automatically.
Easy Integration
Make the transition to SMS and RCS services easy with integration into existing CRM workflows.
Cost-Effective
SMS and RCS are relatively inexpensive when compared to outbound calls or other forms of outreach.
Improved Medication Adherence
Helps patients to stick to their treatment plans.
Convenience for Patients
Send timely reminders and empower patients with the ability to confirm or reschedule appointments with a quick reply.
*Source: PAMJ One Health
Applications for SMS & RCS for Doctors & Healthcare Providers
Appointment Notifications
Reduce no-show rates with reminders.
Medication Alerts
Promote prescription and refill reminders.
Test Results
Notify patients about medical results quickly and securely.
Preventive Care and Health Screenings
Remind patients of annual checkups and preventive screenings.
Healthcare Policy and Insurance
Provide timely customer information and updates.
Health Tips
Educate patients through well-being and wellness campaigns.
Feedback and Surveys
Ask patients about the care they received and possible improvements.
Features & Capabilities for Healthcare
Easy to Set Up
With our SMS API and Campaign manager, SMS notifications are easy to set up.
Reliable Message Delivery
SMS are more reliable than other forms of communication and can be received on all mobile phones.
Improved Communication
Easy reply options improve response rates by clients.
Cost-Effective
Compared to other communication methods, SMS are more cost-effective and less time-consuming.
Verified Sender Info
Senders are verified, improving safety and trust for patients.
End-to-End Encryption
RCS offers enhanced encryption for improved data security for Android users.
Enhanced Interactivity
RCS allows for buttons like “Confirm” or “Reschedule” directly within the message.
Read Receipts
Know when a patient has seen the message.
For a detailed discussion of the differences between RCS and SMS, see our article “RCS vs. SMS: What are the differences?”