AUTOMOTIVE
Driving Communications Forward
Automotive customers report dissatisfaction due to inconsistent communication that leads to overlooked promotions or new model launches, events and schedules, missed service appointments, or delays in repair status.
Leverage a simplified and powerful messaging solution for tailored promotions based on customer subscriptions or purchase history, seamless appointment bookings, and reminders. Reduce service no-shows, and improve real-time service updates.
of customers get frustrated when the organization they’re engaging with doesn’t offer a personalized messaging experience*
of scheduled appointments are honored after clients receive a text reminder**
Powering the Journey of Automotive Communications
Ensure timely, clear, and tailored messaging for each customer, improving targeted promotions, appointment attendance, and enhancing overall client engagement.
Solution Applications
Vehicle Service Reminders
Prompt alerts about appointments for servicing.
Repair Status
Update on car maintenance or repairs in real time.
Promotions
Announce new car models or limited-time deals.
Safety Alerts
Inform drivers of critical vehicle recalls or safety notifications.
Feedback
*Source: McKinsey | **Source: SpotOn