AUTOMOTIVE
RCS and SMS Solutions for Automotive Marketing
Missed service appointments and delayed updates on repair status are reported as major factors of dissatisfaction by automotive customers. Inconsistent communication from vendors and repair facilities not only leads to missed appointments but to overlooked promotions and new models, as well as delays in repairs.
Simplified and powerful communication solutions via SMS and RCS enable personalized and timely exchanges between providers and customers. Our SMS API and RCS services allow for easy setup of tailored promotions, seamless appointment bookings and reminders, reducing no-shows and improving real-time service updates.
Benefits of SMS & RCS Reminders for Automotive Customers
Reduce service no-shows with timely and automated reminders
Improve real-time updates for repairs and updates
Seamless appointment bookings and reminders for customers
Tailored promotions based on customer subscriptions or purchase history
Use Cases for SMS & RCS for Automotive Providers
Promotion
- Launch of new vehicle models
- Seasonal promotions or special events (test drives, discounts, auto shows).
- Announcements of vehicles in stock ready for immediate delivery.
- Model comparisons and vehicle configuration
Customer Service and After-Sales
- Maintenance or service appointment reminders
- Confirmation and management of service appointments (with reschedule buttons)
- Post-service satisfaction surveys
- Follow-up on purchase or financing processes
- Activation of connected services (car app, GPS, WiFi)
- Renewals of leasing or rental agreements
Logistics and Delivery
- Vehicle order status notifications
- Confirmation of vehicle delivery or pickup
- Information on registration and pending documentation
Features & Capabilities for the Automotive Industry
Easy to Set Up
With our SMS API and Campaign manager, SMS notifications are easy to set up.
Reliable Message Delivery
SMS can be received on all mobile phones – it is the most reliable form of communication on mobile phones.
Personalization
Based on customer data such as model and last service update, messages can be personalized easily.
Improved communication
Instant response options for booking, rescheduling or “more info” improve response rates.
Verified Sender Info
RCS senders are verified to improve safety and trust for customers.
Enhanced interactivity
RCS offers easy options for booking and rescheduling with one click.
Personalization
Tailored reminders and promotions including car model, last service date, etc.