TRAVEL
SMS & RCS Messaging Solutions for Travel Agencies, Airlines, and More
Travelers and commuters demand instant updates. Challenges such as promoting new deals or special fare changes, delayed route or flight updates, and missed service or booking confirmations, plus a lack of feedback channels can significantly hinder operational efficiency and user satisfaction.
With our SMS solutions and RCS solutions you can offer real-time notifications for any changes or delays, targeted promotional messaging capabilities based on user history, and interactive feedback collection for continuous improvement.
Benefits of SMS & RCS for the Travel Industry
Real-Time Notifications
SMS and RCS are instantly delivered to your customers’ mobile phones - alert them of changes and delays instantly.
Automated Messages
APIs and campaign managers enable you to send automated updates and reminders about bookings, delays and changes.
Interactive
Easy reply options allow your customers to confirm, rebook, seek help or give feedback.
*Source: Stratos
Applications for SMS & RCS Messaging Solutions
Real-Time Updates
Update customers about routes, flights, or journey status.
Booking Confirmations
Validate bookings, service reminders, and check-in alerts in real time.
Itinerary Changes
Send notifications on schedule changes, delays, or travel advisories.
Upsell Opportunities
Promote special deals and packages (hotels, car rentals, tours).
Insurance and Safety
Inform about travel insurance and send safety reminders.
Travel Tips
Offer valuable insights for specific destinations.
Feedback and Loyalty
Ask for post-trip feedback and send offers for loyal customers.
Emergencies
Send alerts and critical information during emergencies.
Features & Capabilities for Travel
Easy to Set Up
With our SMS API and our Campaign Manger, you can easily integrate our messaging solution with your current systems.
Reliable Delivery
SMS is the easiest and most reliable form of communication on mobile phones; messages can be received on all phone models.
Increased Satisfaction
Providing customers with timely updates changes, delays and further options increases customer satisfaction.
Easy Issue Resolution
Address delays or cancellations easily, upholding transparency and reliable communication.
Verified Sender Info
Verified senders increase trust in brands and reduce spam and phishing.
Various Options for Interactions
Allow customers to confirm, rebook, ask for feedback, and address questions about timeframes with different buttons and other answer options in RCS.
Rich Media
Use images, videos, and carousels to highlight offers, discounts, travel tips and much more.