BANKING
Bank on us for Reliable Communications
Inaccurate transaction alerts, late fraud warnings, or lack of communication lead to customer distrust and financial losses. Phishing scams mimicking bank communication are on the rise. Delayed transaction notifications are leading to financial risks, and there’s an over-reliance on email, which often goes unread.
Banks are looking for enhanced security features in messaging, such as two-factor authentication, real-time transaction and fraud alert systems, and a seamless integration with banking apps for a unified experience.
of customers say SMS is their preferred channel to receive updates*
of SMS messages are read compared to 20% of emails*
Trusted Messaging Partner
With real-time, secure messaging and high-delivery rates, iBASIS Business Messaging restores trust, protects your customers’ financial data, and boosts client retention.
Solutions Applications
Account Summaries
Share regular financial overviews
Transaction Alerts
Offer real-time account activity updates
Fraud Notifications
Boost account security with immediate suspect activity alerts
Appointments
Confirm appointments with banking officials
Service Promotions
Inform customers of new banking services or products
Customer Service
Provide tools for inquiries and feedback
*Source: FinancesOnline.com